case study

Automating $18B Financial Transactions per Year

Automation shifts payment processing into cruise control.

KUNGFU.AI developed the solution and change management plan that transformed Triumph into a business that can invoice more autonomously.

AI Solution(s)
Change Management
AI Microservices
Industry
Logistics
Cargo truck with cargo trailer driving on a highway

Triumph operates one of the largest transportation payment networks, striving to pay more truckers at top speed.

Triumph logo

Vision

Put money back into truckers’ hands within seconds.

If invoices can be approved faster, Triumph can serve more customers and improve retention.

Challenge

Resource roadblocks are flatlining growth.

Employees’ limited bandwidth is consumed by processing thousands of arduous documents, rather than reviewing invoices or nurturing key customer relationships.

Breakthrough

Automate dull, tedious, and repetitive tasks.

We built a world-class machine learning model that rates invoice risk automatically, pays low-risk invoices instantly, and routes higher-risk ones to a human for a thorough review. Unlike other AI tools, this model delivers true touchless processing—from verification to validation—allowing invoices to be approved in as little as eight seconds. With 74.8% of small carrier invoices passing through without human interaction, Triumph has set a new industry benchmark for efficiency and risk management.

Outcome

AI that optimizes labor to focus on growth.

Our “Instant Pay Model” isn’t just a technological achievement—it’s the result of upfront due diligence to ensure effective implementation and adoption. 

Together with our change management plan, it delivers around $700k in monthly benefits to Triumph.

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“KUNGFU.AI didn’t feel like a vendor—they were true partners. From day one, they brought incredible talent and were people I could jam with, think strategically, and genuinely solve problems alongside. I appreciated their heavy focus on value and ROI—it was never about building tech for tech’s sake. If you’re trying to figure out how to approach AI in your business, I’d absolutely recommend working with them.”
Jason Heilig
Jason Heilig
CTO

We sit down with Jason from Triumph to explore how AI is transforming the financial services industry—particularly for clients in the transportation space. Jason shares how Triumph is leveraging AI to make 25,000 real-time decisions every day, improving customer experience while reducing operational costs.

See how KUNGFU.AI’s strategy-led engineering bridges strategy and execution for AI success.

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