case study

Driving AI Precision from Manual Searches

KUNGFU.AI helped Policy Reporter automate document analysis with custom AI models, boosting search accuracy to 93% and transforming their manual data extraction process into an efficient, scalable solution.

AI Solution(s)
Computer Vision
Industry
Healthcare
Policy Reporter Case Study

Healthcare Insights, Accelerated: How AI Transformed Policy Reporter’s Search Process

Vision

Delivering Answers, Not Endless Searches

Policy Reporter aimed to streamline how it delivered business information to clients in the healthcare space—ranging from pharmaceutical manufacturers to market analysts and individual consumers. With access to every U.S. healthcare insurance carrier, they had a unique opportunity to provide accurate insights. But their manual search process for extracting relevant information from massive healthcare documents wasn’t scalable. To grow without hiring an army of data extractors, they needed an AI-driven solution.

Challenge

Searching for a Needle in a Stack of Documents

Teams at Policy Reporter manually combed through extensive collections of documents to find the answers clients needed. This approach was unsustainable. As the business grew, so did the document volume, requiring more time, effort, and employees. Policy Reporter needed to automate the information extraction process to improve accuracy and reduce manual labor without compromising quality.

Breakthrough

From Manual Searches to AI Precision

KUNGFU.AI tackled the problem in two phases:

  • Phase One: Introduced a co-location process with two models—one predicting drug names, the other identifying coverage information.
  • Phase Two: Upgraded the approach with a single-stage model that analyzed labeled data for better accuracy. F1 scores rose from 80% to 93%, driven by continuous testing across thousands of drug names.

Additionally, KUNGFU.AI developed a windowing method to break down and recombine large documents, making it easier to process hundreds of drug references across hundreds of pages. An elastic search tool was also implemented to help parse model outputs, enabling faster, more accurate data retrieval.

Outcome

Efficiency Unlocked, Future-Proofed Operations

The results were transformative. Policy Reporter’s teams moved from manually searching for information to simply verifying the AI model’s output. This streamlined workflow allowed them to focus on higher-value tasks.

Key outcomes included:

  • 93% Accuracy: Significant improvement in search precision through custom AI models.
  • Elastic Search Integration: Simplified data parsing and improved data collection and communication.
  • Skill Development: One-on-one instruction helped Policy Reporter’s team build the necessary AI skills for long-term success.

By automating document analysis and focusing on skill-building, Policy Reporter set itself up for sustained growth and operational efficiency. This AI-driven approach isn’t just a short-term win—it’s a long-term game changer for how they handle healthcare data.

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