As someone who has had the pleasure of talking with hundreds of executives about their AI plans, I've noticed that certain questions and concerns come up time and time again. Over the next four blog posts, I’ll be addressing the most common challenges executives face when navigating their AI journey.
In this series, we’ll cover:
- Building vs. Buying Your AI Team – We’ll explore the pros and cons of building an in-house AI team versus partnering with outside experts, and how to decide which is the right approach for your business.
- Budgeting for AI Projects vs. Traditional Software Projects – AI budgeting often requires a different mindset. We’ll dive into how AI projects differ from traditional software implementations in terms of scope, cost, and value.
- Creating an Effective AI RFP – Many organizations struggle to define exactly how AI can be leveraged within their business. I’ll guide you through creating a Request for Proposal (RFP) that will help you identify the right use cases and set you on the path to success.
- Finding the Right AI Partner – Once you’ve decided to implement AI, how do you find the right partner to help you execute? We’ll discuss what to look for in a partner to ensure your AI project delivers real value.
In the rapidly evolving landscape of artificial intelligence, companies face a pivotal decision: Should they build an AI strategy and engineering team in-house or partner with a specialized consulting firm? This choice is crucial, as it can significantly impact a business's speed to value, capacity for innovation, and long-term success.
Building an AI Team In-House
Building an AI team internally offers the advantage of customization and control over the development process. With an in-house team, companies can tailor their AI initiatives to align perfectly with their unique business objectives. However, this approach requires a substantial investment in time, resources, and infrastructure.
Key Considerations:
- Expertise and Recruitment Challenges: Attracting top-tier talent in the competitive AI landscape is difficult. Recruitment, onboarding, and training can extend timelines and increase costs. Moreover, managing and retaining a diverse team of highly specialized strategists and engineers requires focused leadership, culture and coordination. Identifying credible AI talent in today’s market can be very challenging.
- Speed to Value: Building an AI team from scratch can take months, if not years, before the first model is in production. This delay can result in missed opportunities and slower realization of return on investment (ROI).
- Cost and Risk: The total cost of ownership includes not just salaries but also infrastructure, training, and operational costs. Additionally, the risk of high turnover in a competitive job market poses a significant challenge, potentially leading to knowledge loss and project delays.
Buying (or hiring) an expert AI Team
Alternatively, partnering with a management consulting and engineering firm like KUNGFU.AI can provide immediate access to a credible team of experts with deep experience in AI and machine learning (ML). This option offers speed and flexibility, enabling businesses to quickly deploy models and adapt to changing needs without the complexities of recruiting, managing and retaining a team.
Key Benefits:
- Immediate Expertise: Consulting firms bring specialized knowledge, experience, methodologies and tools that might take years to build internally. This accelerates project timelines and reduces the risk of skill gaps.
- Faster Time to Value: With an expert team in place, businesses can launch AI initiatives much faster—often within a few months—compared to the extended timelines required for building an in-house team.
- Cost Efficiency: While service fees are involved, the overall operational costs are lower due to reduced infrastructure needs and the flexibility to scale the team up or down based on project demands.
- Risk Mitigation: Consulting firms bear the risks associated with project delivery, allowing companies to focus on their core business activities.
The Hybrid Approach: Buy-to-Build
For companies seeking the best of both worlds, a hybrid approach—hiring a professional services firm with credible AI experience, while gradually building an in-house team—can be an ideal solution. This strategy allows businesses to kickstart their AI projects with immediate impact while simultaneously developing internal capabilities.
Advantages:
- Minimized Risk: The external team supports the in-house team, ensuring continuity and reducing the risk associated with building internal capabilities from scratch.
- Balanced Speed and Control: The company can quickly deploy AI solutions with the consulting firm, while getting help from that firm to carefully hire and train its own team for long-term sustainability.
- Knowledge Transfer: The external team can help train the internal team, ensuring a smooth transition and building institutional knowledge.
Conclusion
The decision to build or buy an AI team depends on a company's specific needs, resources, and long-term goals. Building a team offers control and customization but comes with higher costs and longer timelines. On the other hand, buying a team provides immediate access to expertise and faster time to market, with lower operational risks. A hybrid approach can combine the strengths of both strategies, offering flexibility, speed, and a path to sustainable growth.
Ultimately, the choice should align with the company's overall business strategy, ensuring that AI initiatives drive value, innovation, and competitive advantage in the ever-evolving digital landscape. In the next blog in this series, we’ll explore the difference between budgeting for AI versus a traditional software development project.